I was impressed with this trike. It arrived on my doorstep in perfect condition with no scratches, dents, or missing parts. Depending on your assembly experience, it requires 45 minutes to 2 hours for assembly. This is a single-speed trike, so need to learn how to change gears...just select a pedal assistance level or use the throttle. For getting in or out of tight spots, the reverse gear is easy to use and it's a true benefit for anyone that has mobility issues -- and you can pass up the gas stations!