Properly collect personal information such as credit card numbers on pages secured with SSL technology
Do not sell user contact information
Do not use the user’s personal information or pictures for advertising without the user’s consent
The main purpose is not to collect personal information of users
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as your credit/debit card number), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- We will not use the collection of users’ personal information as the main purpose.
- Communicate with you;
- Screen our orders for potential risk or fraud;
- We use the information we collect to enhance your experience of our website and our products and services;
- We do not rent or sell this information to any third-party.
- Without your consent, we will not use your personal information or pictures for advertising.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We only share your personal information with Woocommerce and Google. Our store is hosted on Woocommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you, you can read more about how Woocommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
In addition, we will not share your personal information with any other third parties.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
The right to access the information we hold about you. If you wish to be informed what Personal Data we hold about you, please contact us.
Request correction of your personal data. You have the right to have your information update or correct if that information is inaccurate or incomplete.
Request erasure of your personal data. You have the right to ask us to delete any personal information we collect directly from you.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you would like to exercise these rights, please contact us by email at email@example.com
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
1) Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website.
2) Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country.
This varies from country to country, and Mooncool encourages you to be aware of these potential costs before placing an order with us.
These funds are neither paid to Mooncool nor are they set by Mooncool rather they are paid to and set by your home country’s government as per import/export regulations.
Mooncool does not refund any fees or costs for any international order confiscated by customs or another government agency.
Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.
We absolutely love what we do and will not engage in any practices that would jeopardize our ability to continue doing what we love.
The Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us via email firstname.lastname@example.org. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
HOW CAN I CONTACT YOU?