Talk to us — Mooncool Owner Conversations
Owner Conversations 2026
Half an hour, and we'll listen.
We're talking to a small group of owners this month.
We build electric trikes and most of what we know about riding them comes from spec sheets and support tickets. So we're sitting down with owners instead — properly, one at a time, and asking what it's actually like.
No sales pitch, nothing to buy, and nothing you say needs to be flattering. The honest version is the useful one.
What it is
- A 30-minute video call, or a phone call if you'd rather
- Two of us: Mattis, and Stephen who runs marketing here
- We ask how you use it, what changed, what nearly stopped you buying it, and what you'd tell someone still deciding
- You can skip any question
- We'd like to record it so we're not typing while you talk — and we'll ask again on the day
- If we ever want to use something you said publicly, it's your words, first name and state only, and we show you the exact line first
- A $150 store credit or a free accessory bundle, your choice, paid after the call whatever you tell us
Thank you — we'll be in touch.
We'll email you within a week to find a time that works.
We can only fit a small number in this round, so if we don't reach you it's a calendar limit and nothing else. Either way, thank you for offering.